The CauceOS Journal
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Notes, practices, and learnings about the conversations that matter.
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How accurate is cross-language translation in real sessions? An internal study with 50 bilingual sessions
We measured translation accuracy across 50 bilingual ES↔EN sessions with human evaluation. 92% on neutral phrases, 84% on clinical terms, 78% on regional idioms. What we learned and what still needs work.
Complianceencryption
Encryption for recorded sessions: what we do and what we cannot promise
An honest explanation of how we protect session data in CauceOS: TLS 1.3 in transit, AES-256 at rest, short retention, and what structural limitations exist in any AI-assisted system.
HRtechnical interviews
Technical interviews: how to measure signals beyond correct answers
The best candidate is not the one with the best answer but the one who shows the best process. How CauceOS marks the moments that reveal how someone thinks — not just what they know.
HRdifficult conversations
Difficult conversations: the moment where a co-pilot is needed most
Negative feedback, layoffs, performance issues. Managers improvise and that causes lawsuits. How a co-pilot assists in real time during high-stakes conversations without replacing the manager.
Psychologytherapeutic modalities
Therapeutic modalities in LATAM: what we discovered talking to 40 psychologists
We spoke with 40 psychologists from five Spanish-speaking countries to understand which therapeutic frameworks they actually use. What we found changed how we designed CauceOS.
Psychologydiarization
Voice diarization: how we know who speaks in couples sessions without getting it wrong
In couples therapy, misattributing who said what makes any report useless. The technical challenge of identifying two voices on a video call — and why it matters.
Producttranscription
The difference between transcription and clinical comprehension
Transcription solves an audio problem. Clinical comprehension means knowing which phrases matter, which signals indicate risk, and which therapeutic modality illuminates what is being said. They are not the same thing.
Productarchitecture
Why we built a bot that joins your session (and not a Chrome extension)
An architectural decision with real consequences for the professional: how a virtual bot works and why we believe it is the right choice for clinical and HR sessions.
Researchinternal studies
Live vs post-session: why in-the-moment assistance wins (internal study)
We compared live-generated suggestions against post-session summaries across 84 sessions with 12 therapists. 73 percent of post-session suggestions arrive too late to impact the session where they were needed. Results, methodology, limitations.
Complianceinformed consent
Patient consent when a bot assists your session: how we handle it
If an assistive system listens to a clinical session, patient consent is no longer optional. How we announce the co-pilot's presence, what information is stored, for how long, and how it is deleted on demand.
HR1-on-1
1-on-1s that actually work: how to stop having the same conversation every week
Most 1-on-1s are a waste of time because no one prepares them and no one follows up. How the co-pilot keeps continuity between weeks, remembers the commitments that were made, and produces an actionable summary every time.
HRstructured interviews
Structured interviews: the hiring methodology with the highest predictive validity (and why almost no one implements it well)
Structured interviews with consistent STAR questions are roughly twice as predictive of future performance as conversational interviews. Even so, most hiring processes drift within 10 minutes. How the co-pilot keeps the discipline.
Psychologycouples therapy
The Gottman Four Horsemen in virtual sessions: intervening at the exact moment
Criticism, contempt, defensiveness, and stonewalling are the four patterns that best predict the dissolution of a relationship. Detecting them live during a virtual session gives the couples therapist an intervention window the human eye alone cannot always reach.
Psychologycrisis detection
Early detection of crisis signals in therapy: how we assist the clinician without replacing them
How the co-pilot identifies, in real time, language associated with suicidal ideation, self-harm, and domestic violence — and why latency matters as much as sensitivity.
Productbilingual
How the bilingual co-pilot works (and why it matters for your next session)
A clear, jargon-free explanation of how CauceOS assists you live when two people speak different languages in the same session.
Productlaunch
Welcome to CauceOS: the operating system for conversations that matter
Today we open the doors of CauceOS, a bilingual live co-pilot for psychologists, therapists, HR professionals, and coaches. Here is what we are building, and why.
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