Help Center
Privacy and security
5 articles
Is my data private in CauceOS?
Session transcriptions have the same confidentiality level as clinical notes. They are not shared with third parties, not used to train AI, and are encrypted at rest and in transit.
3 min readWhat happens to my data if I cancel my subscription?
When you cancel, your account moves to the free plan and data stays accessible for 90 days. You can delete everything before that window from Settings → Delete my data.
3 min readIs CauceOS compliant with data privacy regulations?
CauceOS complies with applicable data privacy regulations based on user jurisdiction: informed consent, right to access and delete, encryption, and limited retention.
3 min readAre my transcriptions used to train AI models?
No. Session transcriptions are private data belonging to the professional and the client. They are never used to train or improve AI models, our own or third parties'.
3 min readHow does CauceOS train its AI models?
CauceOS uses AI models from established providers. User session transcriptions are never used as training data. Product improvements do not depend on your session data.
3 min read
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