Help Center

Does CauceOS replace the therapist?

CauceOS is a session assistant, not a mental health provider. The professional retains full clinical responsibility at all times.

Frequently asked questions about CauceOS

Direct answers to the 20 most common questions about CauceOS: privacy, crisis detection, languages, pricing, compatibility, and more.

How the CauceOS virtual bot works

Everything you need to know about how the virtual bot joins your Google Meet or Microsoft Teams session, what it does when it starts, how it announces its presence, and how it leaves when the session ends.

Is it legal to record therapy sessions with AI assistance?

Legality depends on your country's regulatory framework and professional association guidelines. The universal requirement is explicit informed consent from the client before the first assisted session.

Your first session step by step

Complete tutorial for your first assisted session with CauceOS: creating the session, pasting the meeting link, configuring the bot, what to do during the session, and what to expect when it ends.

How to configure custom rules

Complete guide to the CauceOS rules engine: how to add your own alerts, available trigger types, examples by modality, and how to manage active rules.

Is my data private in CauceOS?

Session transcriptions have the same confidentiality level as clinical notes. They are not shared with third parties, not used to train AI, and are encrypted at rest and in transit.

How does crisis detection work in CauceOS?

CauceOS analyzes the live transcript for risk language patterns. Alerts are discreet and do not interrupt the session. Clinical interpretation always belongs to the professional.

How therapeutic and professional modalities work

What a modality is in CauceOS, how Gottman, EFT, CBT, IFS, MI, STAR, GROW, and OSKAR affect suggestions, alerts, and report templates, and how to change your session modality.

Can I export my notes to another platform?

Post-session reports export as PDF from the sessions panel. The PDF includes the structured clinical note, full transcript with speaker diarization, and logged alerts.

How to export session reports to PDF

Step-by-step guide to exporting a CauceOS post-session report to PDF, what the document includes, customization options, and how to download previous reports.